About Returns & Exchanges
We stand behind our goods and customer service and want you to be satisfied with both. We will always do our best to take care of customers in a fair and reasonable manner.
RETURNS
Tribute Sweaters are fully refundable provided the item has not been worn or altered, the original tags are attached and the receipt or packing slip is present.
RETURNING BY MAIL
Send in your item by mail to 5 Lake Street, Kirkland, WA 98033. Your return will be processed within 2-5 business days after receiving the item.We will credit your account within 5 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle.
EXCHANGES
Tribute Sweaters are exchangeable provided the item has not been worn or altered and the original tags are attached, even if the receipt or packing slip is not present.
EXCHANGING BY MAIL
Call us at 1844.2TRIBUTE or 425.827.8600. Send in your item by mail to 5 Lake Street, Kirkland, WA 98033. Your return will be processed within 2-5 business days after receiving the item and another sweater will be sent out after being proccessed.